Privacy
Privacy Policy
This policy explains what Portaviq collects during the private beta, why it is collected, and how customers can ask for access or deletion.
Information you submit
Portaviq collects only the information needed to review beta fit, provide access, and operate the workspace.
- Beta and audit request details, including name, work email, company, optional website, portfolio size, current tools, biggest pain, feedback-call preference, and optional notes.
- Account and authentication information, including email address, OTP challenge records, session records, and basic security metadata needed to protect sign-in.
- Organization and site records created inside Portaviq, including organization names, WordPress site names, site URLs, optional wp-admin URLs, status, and setup timestamps.
Plugin and activity data
The WordPress plugin sends operational signals so Portaviq can show connection and setup status.
- Verification and heartbeat data, including site public ID, site URL, plugin version, WordPress version, PHP version, active theme if available, timestamp, and signature.
- Lightweight pageview activity, including page URL/path, page title, referrer, occurrence time, and basic technical request metadata such as user agent.
- Portaviq strips query strings and URL fragments from stored pageview URLs and referrers.
How Portaviq uses this information
Portaviq uses data to operate the private beta and improve the product, not to sell user information.
- Review beta or audit requests and contact requesters about Portaviq.
- Authenticate users with passwordless email OTP sign-in.
- Show organization, site setup, plugin connection, heartbeat, pageview, portfolio health, and report views to authorized users.
- Debug reliability, abuse, and security issues during the private beta.
- Portaviq does not sell beta lead, customer, site, heartbeat, or pageview information.
Secrets and support
Sensitive values should stay private.
Do not share OTP codes, session cookies, verification tokens, tracking secrets, or private credentials with Portaviq support. A Portaviq support request should never require your one-time sign-in code or WordPress password.
Retention and deletion
Private-beta retention rules may evolve as the product matures.
Portaviq keeps beta, account, site, heartbeat, and pageview records while needed to provide the service, protect the product, and learn from the beta. Retention and deletion policies may evolve during beta. To request access or deletion, contact muhib.kamali@portaviq.com.
Related policies
These pages explain the rules for using Portaviq responsibly.